GB/T 33136-2016 in English

The standard divides maturity into five levels:

1. Starting level (Level 1): sporadic management activities, only basic capabilities such as duty/operation meet the standards
2. Development level (Level 2): Establish process management, standardize key capabilities such as event/problem management
3. Steady level (Level 3): Form a complete operating system, and fully implement supplier management/risk management
4. Excellent level (Level 4): Introduce quantitative analysis, and achieve standardization of strategic management/innovation management
5. Excellent level (Level 5): Continuously optimize mechanisms to drive business innovation

IT Service Continuity Management

Typical Implementation Process:

• Requirements Analysis: Determine RTO/RPO indicators and identify key business systems
• Strategy Formulation: Design a disaster recovery architecture (such as three centers in two locations)
• Plan Development: Includes three stages: emergency response, system recovery, and business switchback
• Drill Verification: Conduct a full-process drill at least once a year to fix plan defects

The standard:

• Establishes a unified capability evaluation scale to solve the problem of different industry evaluation standards
• Provides a gradual improvement path to clarify the key capability requirements for each maturity level
• Integrate the advantages of international models such as CMMI/COBIT to form a localized practice framework

Typical implementation cycle: initial assessment (January-February) → gap analysis (January) → improvement implementation (March-June) → re-evaluation and certification