GB/T 36464.3-2026 in English
TO BE VALIDInformation technology—Intelligent speech interaction system—Part 3：Intelligent customer service
- Issued on:2026-08-28
- Implemented on:2026-12-01
- File Format:PDF
- Delivery:RFQ
Price(USD)：
RFQ
| Standard No: | GB/T 36464.3-2026 |
| Document status: | TO BE VALID |
| Title in English: | Information technology—Intelligent speech interaction system—Part 3：Intelligent customer service |
| Title in Chinese: | 信息技术 智能语音交互系统 第3部分：智能客服 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | RFQ |
| Issued on: | 2026-08-28 |
| Implemented on: | 2026-12-01 |
| Superseding: |
GB/T 36464.3-2018 Information technology—Intelligent speech interaction system—Part 3:Intelligent customer service
|
| ICS Classification: | 35.240.01-Applications of information technology in general |
| Chinese Classification: | L77-Software engineering |
| Professional Classification: | GB-National Standard |
《GB/T 36464.3-2026信息技术 智能语音交互系统 第3部分：智能客服》由TC28（全国信息技术标准化技术委员会）归口，TC28SC35（全国信息技术标准化技术委员会用户界面分会）执行，主管部门为国家标准委。
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