GB/T 38358-2019 in English
VALIDSampling method of quality monitoring for E-commerce product
- Issued on:2019-12-31
- Implemented on:2020-07-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$214.00
《GB/T 38358-2019电子商务产品质量监测抽样方法》由TC563(全国电子商务质量管理标准化技术委员会)归口,主管部门为国家标准化管理委员会。
Introduction
1. Standard Overview
GB/T 38358—2019 "Sampling Method for E-commerce Product Quality Monitoring" is China's first national standard for product quality monitoring in the e-commerce environment. This standard aims to provide a basis for mastering the overall quality level of products through scientific sampling methods.
2. Interpretation of core content
2.1 Determine the monitoring objects and characteristics
Clearly define the product categories and key quality characteristics that need to be monitored to ensure the pertinence and effectiveness of the sampling survey.
2.2 Construct the sampling frame
The sampling frame is formed through effective sales links, and invalid links are eliminated to ensure the accuracy of the sample.
| Standard dimensions | Traditional quality inspection | Innovation in the e-commerce environment |
|---|---|---|
| Monitoring objects | Single product line | Commodities sold on the entire platform |
| Sampling method | Random sampling | Simple random sampling + mystery buyer model |
3. Technical implementation and application cases
3.1 Sample size calculation method
The sample size is determined by the formula and lookup table to ensure that the confidence level is not less than 95% and the absolute error does not exceed 3%.
3.2 Implementation steps
- Determine the monitoring population and sampling frame
- Estimate the prior non-conforming product rate
- Design a sampling plan
- Implement online sampling
- Sample testing and result calculation
4. Implementation suggestions
In actual operations, enterprises should:
- Choose an appropriate monitoring frequency based on their own needs
- Establish a professional quality monitoring team
- Use information technology tools to assist sampling and data analysis

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