GB/T 16767-2010 in English

《GB/T 16767-2010游乐园（场）服务质量》由TC210（全国旅游标准化技术委员会）归口，主管部门为文化和旅游部(文化)。

1 Scope
This Standard defines the definitions and terms concerning amusement park and specifies the requirements in such aspects as facilities management, safety management, service quality and sanitation of amusement park.
This Standard is applicable to theme parks with amusement facilities and various amusement parks.
2 Normative References
The following documents contain provisions which, through reference in this text, constitute provisions of this Standard. For dated reference, subsequent amendments to (excluding the corrections), or revisions of, any of these publications do not apply. However, parties to agreements based on this standard are encouraged to investigate the possibility of applying the most recent editions of the standards indicated below. For any undated references, the latest edition of the document referred to applies.

Foreword i
Introduction i
1 Scope
2 Normative References
3 Terms and Definitions
4 General
5 Facilities Management
6 Safety Management
7 Service Quality
8 Sanitation