GB/T 35558-2017 in English
VALIDSpecification of management service for yacht
- Issued on:2017-12-29
- Implemented on:2018-07-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$156.00
| Standard No: | GB/T 35558-2017 |
| Document status: | VALID |
| Title in English: | Specification of management service for yacht |
| Title in Chinese: | 游艇管理服务规范 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 1~3 business days |
| Issued on: | 2017-12-29 |
| Implemented on: | 2018-07-01 |
| ICS Classification: | 03.220.40-Transport by water |
| Chinese Classification: | R20-Waterway transportation |
| Professional Classification: | GB-National Standard |
| Related Keywords: | management service
service quality service categories yacht management yacht management services service quality |
| Related Topics: | GBT35558
GB/T 35558-2017 |
《GB/T 35558-2017游艇管理服务规范》由TC264（全国服务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
Introduction
1. Background and significance of standard formulation
GB/T 35558—2017 Specification for Yacht Management Services is an important standard that came into being in the context of the country's promotion of the development of the water leisure industry. With the rapid growth of the number of yachts in my country, the demand for standardized management is becoming increasingly urgent. This standard was proposed by the National Technical Committee for Service Standardization, aiming to unify the service quality of the industry, improve operational efficiency, and ensure the safety and environmental protection of yacht management.
2. Comparative analysis of standard frameworks
| Standard dimensions | Requirements of this standard | Comparison and improvement | Implementation suggestions |
|---|---|---|---|
| Service conditions | Environmental requirements: clear water quality, breakwaters; Facilities and equipment: dedicated berths, complete safety and fire protection facilities. | Compared with the old standard, new requirements for the configuration of environmental protection facilities are added. | It is recommended to regularly check the integrity of facilities and update emergency equipment. |
| Personnel management | Qualification requirements: hold a certificate to work; training and assessment: conduct regularly. | Strengthen professional skills in safety and pollution prevention. | Establish an employee promotion mechanism to motivate service personnel to improve their level. |
| Service quality | Service categories: cover sailing, berth management and other aspects; emergency plans: formulate detailed plans for emergencies. | The safety inspection process and record requirements are refined. | It is recommended to introduce a customer feedback mechanism to continuously optimize the service process. |
3. Implementation suggestions
3.1 Improve hardware facilities
Key points: Ensure that berths, breakwaters and safety equipment meet standard requirements. Regularly maintain port facilities, clean up waterway garbage, and ensure smooth access for yachts.
3.2 Strengthen personnel training
Suggestions: Establish a training system covering life-saving skills, emergency response and environmental protection measures. Implement a quarterly assessment system to ensure that employees are certified before taking up their posts.
3.3 Optimize service processes
Key points: Develop a standardized operation manual to clarify the responsible persons and time nodes for each link. Introduce an intelligent management system to improve service efficiency.
3.4 Strengthen safety management
Measures: Establish a 24-hour monitoring center to monitor the port area in real time. Equip a professional rescue team and organize emergency drills regularly.
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