GB/T 35560-2017 in English
SUPERSEDEDTourism services for elderly tourist specification—Tourist attraction
- Issued on:2017-12-29
- Implemented on:2018-07-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$156.00
| Standard No: | GB/T 35560-2017 |
| Document status: | SUPERSEDED |
| Superseded by: |
GB/T 35560-2025 Tourism services for elderly tourist specification—Tourist attraction
|
| Superseded on: | 2025-02-28 |
| Title in English: | Tourism services for elderly tourist specification—Tourist attraction |
| Title in Chinese: | 老年旅游服务规范 景区 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 1~3 business days |
| Issued on: | 2017-12-29 |
| Implemented on: | 2018-07-01 |
| ICS Classification: | 03.080-Services |
| Chinese Classification: | A16- |
| Professional Classification: | GB-National Standard |
| Related Keywords: | elderly tourism service standards
elderly tourist specification tourist attraction introduction interpretation elderly tourism market elderly services tourism services |
| Related Topics: | Scenic spot
trip lps old age Travel services Travel services GBT35560 GB/T 35560-2017 Tourist attraction trail settings Siming Scenic Area Property Service |
《GB/T 35560-2017老年旅游服务规范 景区》由TC264（全国服务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
Introduction
Interpretation of the National Standard of the People's Republic of China GB/T 35560—2017 "Standards for Elderly Tourism Service Standards in Scenic Spots"
| Standard Dimensions | Specific Requirements | Implementation Suggestions |
|---|---|---|
| Basic Requirements | Scenic spots need to fully identify the safety risks of elderly tourists and formulate emergency response measures; advocate giving priority to elderly services. | Set up special channels and signs for the elderly; conduct safety drills regularly. |
| Service Providers | Scenic spots need to improve safety management and service quality, and design service processes that care for elderly tourists. | Train employees in elderly service skills; establish a database of elderly tourists. |
| Service Facilities and Equipment | Equipment with barrier-free passages, rest areas and sanitary facilities, and provide intelligent tourism services. | Upgrade infrastructure; introduce intelligent tour guide equipment. |
Background of Standard Formulation and Technological Evolution
With the aging of China, the elderly tourism market has great potential. However, traditional scenic spot facilities are difficult to meet the needs of the elderly, resulting in prominent safety hazards and poor experience.
GB/T 35560—2017 fills the gap in domestic service standards for elderly tourists and promotes the transformation of scenic spots to suit the elderly.
Explanation of Professional Terms and Practical Applications
Barrier-free passage: A path designed for people with limited mobility to ensure wheelchair passage and anti-slip treatment.
Case: A scenic spot set up barrier-free passages on the main tourist routes, equipped with handrails and rest seats, which significantly improved the experience of elderly tourists.
Implementation suggestions
- Infrastructure upgrade: Comprehensively inspect existing facilities and renovate them according to standards, focusing on barrier-free passages, sanitary facilities and service areas.
- Employee training: Regularly carry out special training on elderly services to improve communication skills and emergency response capabilities.
- Digital transformation: Introduce smart tourism platforms and mobile applications to optimize information acquisition and scenic area management efficiency.
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