GB/T 36738-2018 in English
VALIDGuideline of industrial tourism scenic area services
- Issued on:2018-09-17
- Implemented on:2019-04-01
- File Format:PDF
- Delivery:Via email within 5 business days
$146.00
| Standard No: | GB/T 36738-2018 |
| Document status: | VALID |
| Title in English: | Guideline of industrial tourism scenic area services |
| Title in Chinese: | 工业旅游景区服务指南 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 5 business days |
| Issued on: | 2018-09-17 |
| Implemented on: | 2019-04-01 |
| ICS Classification: | 03.200-Leisure. Tourism |
| Chinese Classification: | A16- |
| Professional Classification: | GB-National Standard |
| Related Topics: | Scenic spot
Industrial Measurement Services Industrial Measurement Services Industrial Measurement Services Unconventional southern work area gb36738 Service Guide for Industrial Tourism Scenic Spots GB/T 36738 GBT36738 GB/T 36738-2018 industrial tourism Scenic service Tourist attraction trail settings Siming Scenic Area Property Service |
《GB/T 36738-2018工业旅游景区服务指南》由TC264（全国服务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
Introduction
Interpretation of the National Standard of the People's Republic of China GB/T 36738—2018 Industrial Tourism Scenic Area Service Guide
| Standard Dimensions | Specific Content Requirements | Implementation Suggestions |
|---|---|---|
| General Principles | Clearly define the qualifications for the establishment of industrial tourism scenic spots, with clear themes and industrial cultural value. | It is recommended that scenic spots conduct sufficient market research and cultural assessment before establishment. |
| Service Places | Includes signs, visiting passages, rest facilities, platform construction and supporting facilities. | It is recommended to use Internet of Things technology to monitor and manage tourist flow. |
| Service personnel | Service personnel are required to undergo training, be familiar with the situation of the scenic spot, and provide standardized services. | It is recommended to conduct regular job skills improvement training. |
Background of standard formulation
With the rise of industrial tourism, standardized services have become an important driving force for the development of the industry. GB/T 36738—2018 aims to improve the service quality of industrial tourism scenic spots and promote the healthy development of the industry.
Technology evolution analysis
In recent years, industrial tourism has changed from a single visiting mode to a diversified experience, and introduced virtual reality technology and augmented reality technology to enhance the interactivity of tourists.
Service Supervision and Improvement
Establish a sound tourist complaint mechanism and satisfaction survey system, handle feedback in a timely manner, regularly evaluate service quality and put forward improvement suggestions. Refer to the GB/T17242 standard.
Implementation Suggestions
- Digital Management:Use big data technology to analyze tourist behavior and optimize service processes.
- Innovative Service Content:Combined with the characteristics of the scenic spot, develop industrial tourism projects with strong interactivity and participation.
Loading PDF document...
Error loading PDF. Please make sure the file is valid and try again.
We also recommend
-
GB/T 47543-2026 in English
Specification on accessible tourism service—Tourism hotel
2026-04-30 -
GB/T 36734-2018 in English
Service specification for performing art in theme park
2018-09-17
