GB/T 37503-2019 in English
VALIDLogistics public information platform service quality requirements and evaluation
- Issued on:2019-05-10
- Implemented on:2019-12-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$136.00
《GB/T 37503-2019物流公共信息平台服务质量要求与测评》由TC269(全国物流标准化技术委员会)归口,主管部门为国家标准化管理委员会。
Introduction
1. Background of standard formulation and analysis of technological evolution
With the rapid development of the logistics industry, logistics public information platforms play an increasingly important role in modern supply chain management. In order to standardize the service quality of the platform and improve user experience, the GB/T 37503-2019 standard came into being. Based on the development of modern logistics technology and the evolution of industry needs, this standard clarifies the functions, management and operation requirements of the platform.
2. Logistics Public Information Platform Types
| Platform Type | Main Function | Applicable Scenarios |
|---|---|---|
| Information Type | Provide display and query services for logistics-related information | Applicable to enterprises and individuals who need to quickly obtain logistics information |
| Resource Allocation and Transaction Type | Provide resource matching and matchmaking transaction services for both supply and demand parties | Applicable to scenarios where logistics resources are scarce |
| Technical Service Type | Provide network infrastructure and technical support services | Applicable to enterprises that need technology outsourcing |
3. General service quality requirements for logistics public information platform
System functions:The logistics public information platform should have a beautiful interface, stable access and functions that meet national standards. For example, the logistics information management system needs to achieve cargo tracking and data query.
Platform management:The platform operator needs to establish a complete security management system to ensure the security of network equipment and transaction environment. Typical cases include logistics public platforms that use firewall technology and encryption monitoring.
4. Comparison of service quality requirements of different types of platforms
| Platform type | Service focus | Key technology |
|---|---|---|
| Information type | Information accuracy and timeliness | Logistics facilities and equipment positioning and tracking technology |
| Resource allocation and transaction type | Matching efficiency and risk management | Electronic payment system and credit certification mechanism |
5. Implementation suggestions
Logistics companies should choose a suitable logistics public information platform according to their own needs and ensure that the platform complies with GB/T 37503-2019 standard requirements. Suggestions:
- Strengthen technology investment and improve platform stability
- Improve management system and ensure data security
- Optimize customer service and improve user satisfaction

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