GB/T 38227-2019 in English
VALIDSpecification for agency services of investment projects construction approval
- Issued on:2019-10-18
- Implemented on:2020-02-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$214.00
《GB/T 38227-2019投资项目建设审批代办服务规范》由TC594（全国行政管理和服务标准化技术委员会）归口，TC594SC2（全国行政管理和服务标准化技术委员会政务服务分会）执行，主管部门为国务院办公厅。
Introduction
GB/T 38227—2019 Standard Overview
GB/T 38227—2019 "Specifications for Agency Services for Construction Approval of Investment Projects" is an important national standard that aims to regulate the behavior of government departments and other institutions in the agency services for investment project approval and improve the efficiency and quality of public services.
Background of Standard Formulation and Analysis of Technological Evolution
With the rapid development of my country's economy and the increasing frequency of investment activities, the problems of complex and numerous links in the approval process of investment projects have gradually emerged. In order to simplify the approval process and improve the approval efficiency, the National Standards Committee jointly drafted and issued this standard with multiple departments. This standard is based on practical experience and technological evolution, combined with advanced practices at home and abroad, to form a scientific and reasonable standard system.
Comparison table of standard frameworks
| Dimensions | GB/T 38227—2019 | Comparison standards |
|---|---|---|
| Scope | Applicable to the investment project construction approval agency services provided free of charge by government departments | Not covering other institutions |
| Agency principles and quality | Follow the principles of “voluntary, free, legal and efficient”, and require the satisfaction rate to reach 95% or above | No clear quality indicators |
| Supervision and evaluation | Establish a complaint mechanism and satisfaction evaluation system | Only mentions follow-up visits |
Implementation suggestions and optimization paths
Case analysis: Administrative approval agency service practice in a certain place
Take Wenling City, Zhejiang Province as an example. The city has shortened the project approval time by an average of 40% by establishing a team of professional agents and optimizing the approval process. The experience includes:
- Strengthen training to improve the business capabilities of agents
- Introduce information technology to realize the visualization of the approval process
- Establish an emergency plan to ensure the continuity of agency services
Optimization suggestions
In order to better implement the GB/T 38227-2019 standard, it is recommended that:
- Strengthen policy publicity and implementation to ensure that all regions implement the standard uniformly
- Improve the agency service information system and improve transparency
- Establish a cross-departmental coordination mechanism to eliminate information barriers
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