GB/T 39050-2020 in English
VALIDSpecification for distance learning service
- Issued on:2020-09-29
- Implemented on:2020-09-29
- File Format:PDF
- Delivery:Via email within 5 business days
$301.00
《GB/T 39050-2020远程教育服务规范》由TC443（全国教育服务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
Introduction
Analysis of the core framework of the standard
| Core chapters | Key requirements | Implementation points |
|---|---|---|
| Service provider | Registration in accordance with the law, establishment of management system, staffing, privacy protection | A complete ISO quality management system document needs to be established |
| Service personnel | Four major capability dimensions for teaching staff, nine professional capabilities for support staff | It is recommended to establish a job capability matrix |
| Learning platform | Comply with six technical standards including GB/T21644 | Need to pass third-party safety testing and certification |
Detailed explanation of key technical specifications
Requirements for learning platform construction
The standard clearly requires the platform to meet the following requirements:
- Stability index: Annual failure time does not exceed 8.76 hours (99.9% availability)
- Safety requirements: Meet the GB/T20271 Level 3 security standard
- Functional module: Must include 12 core functions (see clause 7.6.2 of the standard)
Implementation proposal
Course development quality control process
- Requirements analysis phase: Use the KANO model to analyze student needs
- Content development phase: Implement a three-level review system (subject experts + educational technology experts + legal advisors)
- Trial verification phase: Organize pilot teaching of no less than 200 people
Construction of service evaluation system
Based on the 17 evaluation factors in Appendix A, it is recommended to adopt:
| Evaluation dimension | Weight | Data collection method |
|---|---|---|
| Learning effect | 40% | Platform learning behavior analysis + final examination |
| Service quality | 30% | Satisfaction survey + complaint rate statistics |
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