GB/T 39678-2020 in English
VALIDSpecification for cross-border E-commerce industrial park service
- Issued on:2020-12-14
- Implemented on:2021-07-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$156.00
| Standard No: | GB/T 39678-2020 |
| Document status: | VALID |
| Title in English: | Specification for cross-border E-commerce industrial park service |
| Title in Chinese: | 跨境电子商务产业园服务规范 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 1~3 business days |
| Issued on: | 2020-12-14 |
| Implemented on: | 2021-07-01 |
| ICS Classification: | 03.080.01-Services in general |
| Chinese Classification: | A02-Economic Management |
| Professional Classification: | GB-National Standard |
| Related Keywords: | defines cross-border e-commerce industrial park
cross-border e-commerce cross-border e-commerce enterprises various cross-border e-commerce industrial parks cross-border e-commerce professionals |
| Related Topics: | e-commerce
cross border GBT39678 GB/T 39678-2020 Electronic industry workshop environment Electronic Industry Code |
《GB/T 39678-2020跨境电子商务产业园服务规范》由TC83（全国电子业务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
Introduction
Analysis of the core framework of the standard
| Core chapters | Key requirements | Implementation points |
|---|---|---|
| Service guarantee | Infrastructure/personnel qualification/information system | Customs supervision facilities and data statistics system need to be configured |
| Service provision | 9 major service categories including customs clearance/taxation/logistics/finance | Emphasis on "one-time declaration" and overseas warehouse construction |
| Quality management | Supervision mechanism/satisfaction evaluation/complaint handling | Requires the establishment of a traceable archive system |
Term Definition and Scope of Application
The standard clearly defines cross-border e-commerce industrial park as: a specific area with more than 15 cross-border e-commerce enterprises, independent operation and management institutions and public service systems. It is applicable to the planning, construction and operation management of various cross-border e-commerce industrial parks.
Interpretation of key technical requirements
Information management system
Article 5.5 of the standard requires the establishment of:
- Customs supervision information system (real-time transmission of transaction data is required)
- Full-caliber statistical system (monitoring 20+ indicators such as occupancy rate and enterprise type distribution)
- Network security assurance system (especially for payment and settlement data)
Featured service projects
Chapter 6 innovatively proposes:
- Construction of industry-university-research base (technology conversion rate requirement ≥30%)
- Integrated logistics solutions (including intelligent scheduling of overseas warehouses)
- Entrepreneurship incubation system (annual number of incubated enterprises indicator)
Suggestions for the implementation of the standard
Key points in the construction phase
1. Planning of the customs supervision area: fence isolation facilities (spacing ≤5cm) and checkpoints (width ≥4m) need to be reserved in advance
2. Service team formation: It is recommended to configure cross-border e-commerce professionals to account for ≥40%
Operation optimization direction
1. Establish a service quality KPI system: Including 12 indicators such as customs clearance time (≤24h) and complaint response (≤2h)
2. Implement quarterly third-party satisfaction evaluation (sample size ≥30% of the number of settled enterprises)
Standard evolution analysis
This standard systematically integrates for the first time:
- General Administration of Customs 2018 1210/9610 supervision code requirements
- Experience in the construction of cross-border e-commerce comprehensive pilot zones
- Technical Specifications for New Infrastructure of Digital Economy
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