GB/T 39683-2020 in English
VALIDSpecifications of credit grading and evaluation of administrative service intermediaries
- Issued on:2020-12-14
- Implemented on:2021-04-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
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| Standard No: | GB/T 39683-2020 |
| Document status: | VALID |
| Title in English: | Specifications of credit grading and evaluation of administrative service intermediaries |
| Title in Chinese: | 政务服务中介机构信用等级划分与评价规范 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 1~3 business days |
| Issued on: | 2020-12-14 |
| Implemented on: | 2021-04-01 |
| ICS Classification: | 01.040.03-Sociology. Services. Company organization and management. Administration. Transport |
| Chinese Classification: | A12-Supply and Use Relation |
| Professional Classification: | GB-National Standard |
| Related Keywords: | credit evaluation take construction
standard dimensions traditional credit evaluation special evaluation intermediary institutions evaluation special evaluation framework |
| Related Topics: | intermediary
agency treasury agency classification Government service Dielectric class credit rating service intermediary service intermediary Evaluation of government service operation GBT39683 GB/T 39683-2020 Government services |
《GB/T 39683-2020政务服务中介机构信用等级划分与评价规范》由TC594（全国行政管理和服务标准化技术委员会）归口，TC594SC2（全国行政管理和服务标准化技术委员会政务服务分会）执行，主管部门为国务院办公厅。
Introduction
Analysis of the core framework of the standard
| Dimensions | Traditional credit evaluation | Special evaluation of intermediary institutions |
|---|---|---|
| Evaluation focus | Financial solvency | Service compliance and quality and efficiency |
| Veto mechanism | Generally no special clauses | Set up 5 types of veto items (Appendix B) |
| Dynamic management | Mainly annual update | Annual evaluation + real-time downgrade adjustment |
Four-level indicator system for credit evaluation
Take Construction drawing review agency as an example:
- Credit willingness (15 points): The review process, charging standards and complaint channels must be made public
- Credit guarantee (35 points): It is required to establish a three-type credit file system including electronic files
- Credit performance (15 points): Focus on checking judicial records and public welfare participation
- Credit results (35 points): Quantitative scoring based on the "good and bad reviews" data of government services
Implementation points
Mechanism for handling special circumstances
Newly established institutions must complete one evaluation cycle before they can be rated. The results of off-site ratings will be mutually recognized across regions after verification, significantly reducing institutional transaction costs.
Digital application scenarios
The standard explicitly requires that the results be publicized through channels such as the National Integrated Government Service Platform, and data sharing with "Credit China" will be achieved to build a joint punishment network.
Background of standard evolution
In response to the 2014-2020 Social Credit System Construction Plan, a special evaluation framework was established for the first time to address the problems of charging chaos and varying service quality in the intermediary service field. Compared with the GB/T 22116-2008 corporate credit standard, 7 new intermediary industry-specific indicators have been added.
Compliance implementation recommendations
- Establish a dual-backup credit file mechanism (paper + electronic)
- Conduct self-inspection of credit commitment fulfillment every quarter
- Implement a service capacity improvement assistance plan for Class C institutions
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