HB 9110-2012 in English

This document specifies the requirements for the quality management system of aviation maintenance organizations. It covers aspects such as organizational structure, responsibility allocation, resource management, and process control. The standard outlines procedures for ensuring the effectiveness of the quality management system, including the implementation of quality policies, setting quality objectives, and conducting internal audits. It also addresses the management of nonconformities, corrective actions, and continuous improvement mechanisms. Additional topics include the control of documents and records, handling of customer property, and the application of statistical techniques for quality control. The standard provides guidelines for the training and competence of personnel involved in maintenance activities, as well as the management of equipment and facilities. It emphasizes the importance of communication within the organization and with external parties, and the need for effective management of change and risk.