NB/T 31090-2016 in English

The subject standard outlines the requirements and procedures for after-sales service of grid-connected wind power generation units. It covers aspects such as service content, quality control, customer communication, and technical support throughout the product lifecycle. The standard provides guidelines for service providers to ensure timely and effective support, including maintenance, repair, and technical consultation. It also addresses the responsibilities of both service providers and customers, aiming to enhance the reliability and efficiency of wind power generation systems. The document includes detailed procedures for handling service requests, conducting inspections, and resolving issues that may arise during operation. Additionally, it emphasizes the importance of record-keeping and reporting to facilitate continuous improvement and compliance with industry expectations. The standard is applicable to all entities involved in the after-sales service of grid-connected wind power generation units.