SN/T 4904.2-2017 in English

This standard outlines the procedures for investigating cases of product non-compliance reported by foreign authorities concerning non-food consumer products exported from the country. It provides a structured approach to handling such reports, detailing the steps involved in the investigation process. The document focuses on the methodology and operational guidelines necessary to conduct thorough and systematic investigations. It includes information on how to gather and analyze data, coordinate with relevant parties, and prepare reports based on findings. The content is designed to ensure consistency and effectiveness in addressing product compliance issues raised by international trade partners.