T/CCSA 248-2019 in English
VALIDClassification and assessment of service level in telecom business hall
- Issued on:2019-08-16
- Implemented on:2019-08-16
- File Format:PDF
- Delivery:Via email within 1~3 business days
$214.00
| Standard No: | T/CCSA 248-2019 |
| Document status: | VALID |
| Title in English: | Classification and assessment of service level in telecom business hall |
| Title in Chinese: | 电信业务实体营业厅服务等级划分和评定 |
| Language: | English |
| File Format: | Electronic (PDF) |
| Delivery: | Via email within 1~3 business days |
| Issued on: | 2019-08-16 |
| Implemented on: | 2019-08-16 |
| ICS Classification: | 33.020-Telecommunications in general |
| Chinese Classification: | M00-Standardization and quality management |
| Professional Classification: | T/-Social Organization Standard |
| Related Keywords: | telecommunications business entity business halls
telecom business hall scopethis standard telecommunications business entities service level affiliated telecommunications business entities |
| Related Topics: | Telecommunications business
industry Classification of primary and secondary laboratories Arc detection level classification t/ccsa 456 |
本标准规定了对电信业务实体营业厅所提供的服务进行评价的内容和方法,以及对其服务等级划分和评定的程序。
本标准适用于社会第三方评定机构开展的电信业务实体营业厅服务等级评定活动。各级电信运营企业也可参考本标准对所属的电信业务实体营业厅进行服务水平的评价。
Scope
This standard specifies the content and methods for evaluating services provided by telecommunications business entities, as well as the procedures for classifying and evaluating service levels. This standard applies to the service level assessment activities of telecommunications business entity business halls carried out by social third-party assessment agencies. Telecommunications operating enterprises at all levels can also refer to this standard to evaluate the service level of their affiliated telecommunications business entities.

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