Upstream customers

Upstream customers, Total:101 items.

The international standard classification for "Upstream customers" includes: Leisure. Tourism , Finances. Banking. Monetary systems. Insurance .

The Chinese standard classification for "Upstream customers" includes: Measuring devices , Supply and Use Relation , Finance and Insurance .

Hainan Provincial Standard of the People's Republic of China

DB46/T 306-2015 Specifications for service quality of passenger transport by sea
DB46/T 306-2019 Specifications for service quality of passenger transport by sea

交通运输部

JT/T 1316-2020 Specification for passenger transport service of urban water tourism

Anhui Provincial Standard of the People's Republic of China

DB34/T 2596.1-2016 Water tourism passenger transport service specification part 1: general principles
DB34/T 2596.3-2016 Water Tourist Passenger Service Specifications Part 3: Vessels
DB34/T 2596.2-2016 Water Tourism Passenger Transport Service Specification Part 2: Passenger Station
DB34/T 2596.4-2016 Water tourism passenger transport service specification part 4: enterprises

Jilin Provincial Standard of the People's Republic of China

DB22/T 1517-2011 Scenic spot tourist center service specification
DB22/T 3240-2021 Technical specification for lightning protection of outdoor land amusement facilities

Group Standards of the People's Republic of China

T/ZQCSH 027-2021 Customer Profile Management
T/BZJL 0009-2019 Nan'ao County Tourist Complaint Handling Specifications
T/CSCA 120024-2019 "Shanghai Brand" Certification Criteria：Service Regulations Of Passenger At International Cruise Terminal
T/CDHA 7-2021 Heating Customer Service
T/NIFA 26-2023 Launch qualification guidelines for financial mobile application software
T/QGCML 008-2020 Service Standards for Tourist Passenger Ships
T/QGCML 2315-2023 H5 customer maintenance system
T/NBFS 9.4-2022 Banking Service Specifications for Elderly Customers Part 4: Door-to-door Service
T/XCFW TG04-011.8-2023 Snow Resort Tourism Part 8: Specifications for Visitors During Peak Hours
T/ZGTX 19-2023 Guidance for Expedition Visitors to the Antarctic Region
T/CQCBDS 0042-2021 Tourist classification specification
T/HBPEA 003-2021 Customer return visit work specification

Sichuan Provincial Standard of the People's Republic of China

DB51/T 2141-2016 Response requirements for tourist attractions during peak tourist hours

未注明发布机构

DIN EN ISO 18295-1 E:2016-07 Customer Contact Center Part 1: Requirements for Customer Contact Centers (Draft)
DIN EN ISO 18295-2 E:2016-07 Customer Contact Centers Part 2: Requirements for Customers Using Customer Contact Center Services (Draft)

工业和信息化部

YD/T 1449.5-2019 Technical requirements for equipments in broadband customer network based on telecommunication network. Part5:Gateway supporting bonding uplinks of PON and mobile-cell

Professional Standard - Aviation

HB 2033-1989 Upper iterator

Professional Standard - Tourism

LB/T 011-2011 Standard of setting-up and services of tourist centre

General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China

GB/T 31383-2015 Standard of setting-up and services of tourist centre in tourist attractions

Guizhou Provincial Standard of the People's Republic of China

DB52/T 1401.30-2021 Mountain Tourism Part 30: Rural Tourism Tourist Service Center Specifications

Hunan Provincial Standard of the People's Republic of China

DB43/T 1006-2015 Star Classification and Evaluation of Tourist Satisfaction in Tourism Enterprises

Shanxi Provincial Standard of the People's Republic of China

DB14/T 1820-2019 Rural tourism inn service specification
DB1411/T 40-2020 Rural Tourism Inn Construction Requirements

Qinghai Provincial Standard of the People's Republic of China

DB63/T 1562-2017 Service Specifications for Road Tourist Passenger Transport

中国人民银行

JR/T 0160-2018 Futures market account data interface

Guangxi Provincial Standard of the People's Republic of China

DB45/T 2621-2022 Special signs for road tourism passenger transport

Shanghai Provincial Standard of the People's Republic of China

DB31/T 1336-2021 Standards for evaluation of tourist experience and social reputation in tourist attractions

SCC

AWWA WSP57731 You Don't Have to Gamble on Good Customer Service
AWWA CSC59660 The WSSC Customer Outreach Program: A Step Beyond Customer Service
AWWA ACE65461 When You'd Rather Not Talk About It: Talking with Customers about Rate Increases
AWWA JTMGT64420 When You'd Rather Not Talk About It: Talking with Customers about Rate Increases
DANSK DS/EN ISO 18295-2:2017 Customer contact centres – Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
AENOR UNE-EN ISO 18295-2:2018 Customer contact centers - Part 2: Requirements for clients using the services of customer contact centers (ISO 18295-2:2017)
AWWA JAW3136 Journal AWWA — Suburban Customer ... Water Rates, Village of Niles v. City of Chicago, Appellate Court of Illinois, Feb. 28, 1980. (AWW/01/0.-$4)
AWWA SOURCES59279 EWEB WaterWorks Customer Help!
AS 4590:1999 Interchange of client information
AS 4141.3(INT):1993 Customer/utility information exchange, Part 3: Customer premises interfaces
NS-EN ISO 18295-2:2017 Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
AWWA 51637 New Customer Data Management System Will Improve Service to BIG Customers
AWWA G420-2017 Communications and Customer Relations
HB 251-2001 Customer Satisfaction Measurement
AWWA IMTECH64720 Consider a Customer Service SWOT
AWWA ACE63173 Getting in Touch with Your Customers
CEI 99-4:2014 Guide for the construction of MV/LV electrical substations of the customer/end user
AWWA ACE91108 Effective Customer Service
AWWA JOINT53582 Joining Forces to Improve Customer Service
AWWA IMTECH64719 Identifying the Costs of Customer Service
AWWA WSP57725 Strategic Planning for Customer Service
NS-EN ISO 18295-1:2017 Customer contact centres — Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

GOSTR

GOST R 56643-2015 Tourist services. Tourist’s personal security

US-FCR

FCR COE EP 1130-2-401-1991 VISITOR CENTER PROGRAM
FCR AF P85-17-1990 CUSTOMER SERVICE GUIDE
FCR NAV P-383-1997 CHILDREN'S OUTDOOR PLAY AREAS
FCR AF M88-30-1988 CHILDREN'S OUTDOOR PLAY AREAS

British Standards Institution (BSI)

BS EN ISO 18295-2:2017 Customer contact centres - Requirements for clients using the services of customer contact centres
BS EN ISO 18295-1:2017 Customer contact centres - Requirements for customer contact centres
BS 8477:2014 Code of practice for customer service
BS 8477:2014+A1:2020 Code of practice for customer service

Association Francaise de Normalisation

FD X50-222:2021 Service excellence - The voice of the customer (VoC) including customer insights
NF X50-717-2*NF EN ISO 18295-2:2017 Customer contact centres - Part 2 : requirements for clients using the services of customer contact centres
NF X50-717-1*NF EN ISO 18295-1:2017 Customer contact centres - Part 1 : requirements for customer contact centres
NF EN ISO 18295-1:2017 Customer Contact Centers – Part 1: Customer Contact Center Requirements

ES-UNE

UNE-EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
UNE-EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
UNE 93200:2008 Client service charter. Requirements.

European Committee for Standardization (CEN)

EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
EN ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres

International Organization for Standardization (ISO)

ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres

VN-TCVN

TCVN 7799-2009 Standards of tourist guest house

RU-GOST R

GOST 32611-2014 Tourist services. Requirements provided for tourist's security
GOST R 50644-1994 Tourist-excursion service. Requirements provided for tourist's and excursionist's security
GOST R 50644-2009 Tourist Service. Requirements provided for tourist's security
GOST R 54601-2011 Tourist service. Security of active types of tourism. General
GOST 32610-2014 Consumer Services. Classification of enterprises

German Institute for Standardization

DIN EN ISO 18295-2:2017-10 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
DIN EN ISO 18295-1:2017-10 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017
DIN EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

GOST

GOST R 70582-2022 Tourism and related services. Ecological tourism. Requirements provided for tourist's security

Standard Association of Australia （SAA）

CUSTOMER SATISFACTION SET-2006 Customer Satisfaction Set
AS 5017:2006 Health Care Client Identification
AS 4590:2006/Amdt 1:2008 Customer information exchange
AS 4590:2006 Interchange of client information

NZS

SNZ HB 8630:2004 Tracks and outdoor visitor structures

GSO

GSO ISO 18295-1:2021 Customer contact centres — Part 1: Requirements for customer contact centres
BH GSO ISO 18295-1:2022 Customer contact centres — Part 1: Requirements for customer contact centres

International Telecommunication Union (ITU)

ITU-T E.128 FRENCH-1993 LEAFLET TO BE DISTRIBUTED TO FOREIGN VISITORS
ITU-T E.128 SPANISH-1993 LEAFLET TO BE DISTRIBUTED TO FOREIGN VISITORS
ITU-T M.1541-2011 Planned outage notification to customers

American National Standards Institute （ANSI)

ANSI/AWWA G420-2009 Communications and Customer Relations

Danish Standards Foundation

Standardpakke Kundetilfredshed-2008 Standards package - Customer satisfaction

Korean Agency for Technology and Standards (KATS)

KS S 1006-1-2022 Customer contact center services