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consumer goods consumer goods scopethis standard durable consumer goods general methods basic requirements removable cushions bench presses permission application
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  2. GB/T 18760-2002 in English
GB/T 18760-2002 in English

GB/T 18760-2002 in English

SUPERSEDED

Methods and requirements of after-sale services of consumer goods

  • Issued on:2002-06-20
  • Implemented on:2003-01-01
  • File Format:PDF
  • Delivery:Via email within 1~3 business days
Price(USD)： $100.00
$97.00
Standard No: GB/T 18760-2002
Document status: SUPERSEDED
Superseded by: GB/T 18760-2025 Methods and requirements for after-sales service of consumer products
Superseded on: 2025-05-01
Title in English: Methods and requirements of after-sale services of consumer goods
Title in Chinese: 消费品售后服务方法与要求
Language: English
File Format: Electronic (PDF)
Delivery: Via email within 1~3 business days
Issued on: 2002-06-20
Implemented on: 2003-01-01
ICS Classification: 03.080.30-Services for consumers
Chinese Classification: A12-Supply and Use Relation
Professional Classification: GB-National Standard
Related Keywords: consumer goods
consumer goods scopethis standard
durable consumer goods
general methods
basic requirements
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《GB/T 18760-2002消费品售后服务方法与要求》由TC264（全国服务标准化技术委员会）归口，主管部门为国家标准化管理委员会。
本标准规定了消费品售后服务的一般方法与基本要求。
本标准适用于耐用消费品售后服务的一般方法和基本要求。


Scope

This standard specifies the general methods and basic requirements for after-sales service of consumer goods. This standard applies to general methods and basic requirements for after-sales service of durable consumer goods.

More samples: GB 18306-2015 DL/T 5154-2012 JJG 21-2008
Sample only — not a preview of GB/T 18760-2002
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