GB/T 32169.3-2015 in English
VALIDSpecification for operation of administrative service centre―Part 3:Requirements for counter services
- Issued on:2015-10-12
- Implemented on:2016-05-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
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《GB/T 32169.3-2015政务服务中心运行规范 第3部分:窗口服务提供要求》由TC264(全国服务标准化技术委员会)归口,主管部门为国家标准化管理委员会。
GB/T32169的本部分规定了政务服务中心(简称中心)窗口服务提供的基本要求、服务程序、服务礼仪、信息公开、服务监督与评价等内容。
本部分适用于中心的窗口服务提供工作。
Scope
This part of GB/T 32169 stipulates the basic requirements, service procedures, service etiquette, information disclosure, service supervision and evaluation, etc. of government service center (referred to as the center) window service provision. This section applies to the center's window service provision work.

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