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GB/T 36686-2018 in English

GB/T 36686-2018 in English

VALID

Specification for automobile after-sales service

  • Issued on:2018-09-17
  • Implemented on:2019-04-01
  • File Format:PDF
  • Delivery:Via email within 1~3 business days
Price(USD): $130.00
$127.00
Standard No: GB/T 36686-2018
Document status: VALID
Title in English: Specification for automobile after-sales service
Title in Chinese: 汽车售后服务规范
Language: English
File Format: Electronic (PDF)
Delivery: Via email within 1~3 business days
Issued on: 2018-09-17
Implemented on: 2019-04-01
ICS Classification: 43.020-Road vehicles in general
Chinese Classification: T04-Basic standards and general methods
Professional Classification: GB-National Standard
Related Keywords: automobile after-sales service scopethis standard
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《GB/T 36686-2018汽车售后服务规范》由424-cnis(中国标准化研究院)归口,主管部门为国家市场监督管理总局。


Scope

This standard stipulates the basic requirements for the service environment and personnel, service process and customer complaint handling of automobile after-sales service. This standard applies to the after-sales service of automobile service providers.

Sample only — not a preview of GB/T 36686-2018
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