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international road transport international road transport services definition application scenarios tir transport customs-controlled transport permit greater mekong subregion cross-border transport certificate transport cross-border transport documents management information data cobalt mining construction projects irradiated food containers
GB/T 38703-2020 in English

GB/T 38703-2020 in English

VALID

Requirements for international road transport services of freight forwarders

  • Issued on:2020-03-31
  • Implemented on:2020-10-01
  • File Format:PDF
  • Delivery:Via email within 5 business days
Price(USD): $340.00
$330.00
Standard No: GB/T 38703-2020
Document status: VALID
Title in English: Requirements for international road transport services of freight forwarders
Title in Chinese: 汽车货运代理服务质量要求
Language: English
File Format: Electronic (PDF)
Delivery: Via email within 5 business days
Issued on: 2020-03-31
Implemented on: 2020-10-01
ICS Classification: 03.100.01-Company organization and management in general
Chinese Classification: A01-Technical Management
Professional Classification: GB-National Standard
Related Keywords: international road transport
international road transport services
definition application scenarios tir transport customs-controlled transport
permit greater mekong subregion cross-border transport certificate transport
cross-border transport documents
Related Topics: acting
goods
On-board measurement agent
service quality
Agency service
freight
Five elements of service quality
GBT38703
GB/T 38703-2020
Freight forwarding company service quality

《GB/T 38703-2020汽车货运代理服务质量要求》由322(商务部)归口,主管部门为商务部。


Introduction

Background and significance of standard formulation

With the promotion of the "Belt and Road" initiative, my country's international road transport has entered a period of rapid development. Based on Xinjiang's cross-border logistics practices and Chongqing's ASEAN shuttle bus operation experience, this standard systematically regulates the quality of international automobile freight forwarding services for the first time, which is of milestone significance for promoting trade facilitation in Central Asia, Indochina and other regions.


Definition of core terms

Terms Key points of definition Application scenarios
TIR transport Customs-controlled transport with a TIR carnet guaranteed by a Contracting State Cross-border closed container transport
Contractual carrier Legal entity responsible for transport Freight forwarder as contracting party
GMS driving permit Greater Mekong Subregion cross-border transport certificate Transport to Indochina countries

Service Quality Control System

Internal Control Requirements

The enterprise shall establish a quality assurance system in accordance with GB/T22154, with the following key points:

  • Organizational Structure: Clarify the special management department for cross-border transportation
  • Staff Qualifications: TIR certificate operators must hold a certificate
  • Liability Insurance: The minimum insurance amount shall refer to CFCFA Standard No. 3

Supplier Evaluation Dimensions

Evaluation Items Weights Verification Documents
Overseas Business Qualifications 30% Local Transport License
Insurance coverage 25% Insurance policy and guarantee documents
Historical violation record 20% Customs credit rating

Key points of document risk management

Chapter 7 of the standard puts forward requirements for the full life cycle management of cross-border transport documents:

  1. International road waybill must contain 17 core elements (see Appendix A)
  2. Electronic pre-declaration of TIR carnet must be completed 24 hours in advance
  3. The document must be kept for no less than 3 years after the end of the transport
Special reminder: Central Asian countries require waybills to be filled in both Russian and the native language

Business process implementation suggestions

Route selection strategy

It is recommended to establish a five-dimensional evaluation model:

Dimensions Evaluation indicators Data source
Economy Empty return cost coefficient Historical transportation data
Timeliness Average customs clearance time Customs statistics
Safety Accident rate in the past three years Insurance company data

Special considerations for TIR transport

  • Damaged customs seals must be reported to the nearest customs immediately
  • Heavy and bulky goods must be accompanied by a 3D photo of the goods
  • Emergency plan in case of failure of the electronic pre-declaration system

Direction of standard evolution

With the development of new business forms such as China-Europe truck flights, the standard may add the following in the future:

  • Multimodal transport connection specifications
  • Electronic waybill blockchain storage requirements
  • Case for dealing with emergencies such as the COVID-19 pandemic

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