SB/T 10762-2012 in English
VALIDSpecification for department store service staff rating
- Issued on:2012-09-19
- Implemented on:2012-12-01
- File Format:PDF
- Delivery:Via email within 1~3 business days
$204.00
本标准规定了百货店服务人员的等级划分原则和等级评定指标。
本标准适用于百货店导购员、收银员、客户服务员岗位人员的评级管理。
Scope
This standard stipulates the grading principles and grading evaluation indicators for department store service personnel. This standard applies to the rating management of department store shopping guides, cashiers, and customer service personnel.
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