SB/T 10848-2012 in English

本标准从基本要求、培训内容、培训实施程序、投诉处理、培训机构评价与改进、培训档案管理等方面给出了家政服务员培训的相关要求。
本标准适用于家政服务员的培训及组织管理。

Scope

This standard provides relevant requirements for the training of domestic servants in terms of basic requirements, training content, training implementation procedures, complaint handling, training institution evaluation and improvement, training file management, etc. This standard is applicable to the training and organizational management of domestic servants.