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Database: 365,228(8 Aug 2026)

Customer English

Customer English, Total:291 items.

The international standard classification for "Customer English" includes: Finances. Banking. Monetary systems. Insurance , IT applications in banking , Lines, connections and circuits , Services in general , Telecommunication systems in general , Other equipment for telecommunication systems , Services , Switching and signalling systems .

The Chinese standard classification for "Customer English" includes: Finance and Insurance , Postal service in general , Postal code, postal hub internal technological process , Optical communication equipment , Supply and Use Relation , Telecommunication technical requirements and interface .


中国人民银行

  • JR/T 0092-2019 Financial mobile application software security management specification
  • JR/T 0261-2022 Specification for exchange of customer information in securities company
  • JR/T 0160-2018 Futures market account data interface
  • JR/T 0110-2014 The standard of customer information management for securities companies

Professional Standard - Postal Service

国家市场监督管理总局、中国国家标准化管理委员会

  • GB/T 38797-2020 Test method for security of broadband customer network equipment based on public telecommunication network—Broadband customer gateway
  • GB/T 40420.1-2021 Broadband customer gateway virtualization based on public telecommunication network—Part 1 :General requirements
  • GB/T 38799-2020 Furniture harmful substances—Test method for radioactivity

Professional Standard - Electricity

  • DL/T 2046-2019 Specification for electricity supply hotline customer service

Jiangsu Provincial Standard of the People's Republic of China

Sichuan Provincial Standard of the People's Republic of China

  • DB51/T 2963-2022 Electronic Port Customer Service Work Specifications
  • DB51/T 2874-2022 Implementation Guidelines for Inspection and Testing Institutions to Protect Clients' Secrets

商务部

Group Standards of the People's Republic of China

Inner Mongolia Provincial Standard of the People's Republic of China

General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China

  • GB/T 29234-2012 Security technical requirements for broadband customer network based on telecommunication network
  • GB/T 32314-2015 Management specification for customer service center outsourcing service of commercial banks
  • GB/T 31186.1-2014 Specification of description for basic information of banks customer―Part 1:Model of description
  • GB/T 32403.2-2015 Technical requirements for equipments in broadband customer network based on telecommunication network―Part 2:Enterprise gateway
  • GB/T 28508-2012 General technical requirements for broadband customer network based on telecommunication network
  • GB/T 31186.4-2014 Specification of description for basic information of banks customer―Part 4:Address
  • GB/T 31186.2-2014 Specification of description for basic information of banks customer―Part 2:Name
  • GB/T 32315-2015 Basic requirements for bank industry customer service center
  • GB/T 31186.3-2014 Specification of description for basic information of banks customer―Part 3:Discriminating ID
  • GB/T 32317-2015 Commercial bank customer risk tolerance assessment specification
  • GB/T 32312-2015 Service evaluation index specification for customer service center of bank industry
  • GB/T 31186.5-2014 Specification of description for basic information of banks customer―Part 5:Telephone number
  • GB/T 32403.1-2015 Technical requirements for equipments in broadband customer network based on telecommunication network―Part 1:Residential gateway

Professional Standard - Goods and Materials

  • WB/T 1040-2012 Evaluation criteria customer satisfaction of logistics enterprises

Professional Standard - Post and Telecommunication

  • YD/T 1964-2009 QoS Technical Requirements for Broadband Customer Network Based on Telecommunication Network
  • YD/T 2019.2-2011 Test method for broadband customer network equipment based on public telecommunication network - Part 2: Enterprise gateway
  • YD/T 1814.4-2011 Remote management for broadband customer network based on public telecommunication network- Part 4: parameter for enterprise gateway management
  • YD/T 1449.1-2010 Technical requirements for equipments in broadband customer network based on telecommunication network - Part 1:Residential gateway
  • YD/T 4306.5-2023 Part 5: Network data collection Technical requirements for customer experience management of mobile Internet
  • YD/T 1814.3-2010 Remote management for broadband customer network based on public telecommunication network - Part 3: Parameter for residential gateway management
  • YD/T 1448-2006 General Technical Requirements for Broadband Customer Network Based on Telecommunication Network
  • YD/T 2481-2013 Technical requirements and test methods for mobile ebook readers
  • YD/T 2356-2011 Mobile Communication Network Technical Requirements for IMS Client
  • YD/T 2670-2013 Information security management framework for mobile network customers of basic telecommunication operators
  • YD/T 1449.2-2011 Technical requirements for equipments in broadband customer network based on telecommunication network - Part 1:Enterprise gateway
  • YD/T 4683-2024 Cloud Service Customer Information Security Management Guide
  • YD/T 2095-2010 Security technical requirements for broadband customer network based on public telecommunication network
  • YD/T 1449.1-2006 Equipment Technical Requirements for Broadband Customer Network Based on Telecommunication Network Part 1:Gateway
  • YD/T 1814-2008 Remote Management for Broadband Customer Network based onPublic TeleCommunication Network Part 1:General Requirement

未注明发布机构

Anhui Provincial Standard of the People's Republic of China

  • DB34/T 1715-2012 Specifications for Handling Customer Complaints of Travel Agencies
  • DB3418/T 015-2022 Customer Service Specifications for Motor Inspection and Testing Institutions

Zhejiang Provincial Standard of the People's Republic of China

  • DB33/T 2039-2017 E-commerce customer service specification
  • DB3307/T 69-2018 Specifications for Customer Satisfaction Evaluation of Communication Service Industry

Xinjiang Provincial Standard of the People's Republic of China

  • DB65/T 4687-2023 Typical design specifications for 10 kV customer expansion projects

Professional Standard - Traffic

  • JT/T 900-2014 Evaluation method for customer satisfaction of automobile after-sales service

Tianjin Provincial Standard of the People's Republic of China

  • DB12/T 690-2016 Evaluation Method of Customer Satisfaction in Motor Vehicle Maintenance Service

Professional Standard - Meteorology

  • QX/T 147-2011 Specification for meteorological disaster warnings dissemination on mobile clients

工业和信息化部

  • YD/T 3073-2016 Technical requirements for community customer oriented Packet Transport Networks(PTN)
  • YD/T 3887.1-2021 Technical requirements for management and assurance of VIP customer -Part 1: Basic principles
  • YD/T 3764.7-2021 Cloud computing services customer trust system capability requirements -part7 : physical cloud host
  • YD/T 3866.7-2022 IPTV digital rights management platform technical requirements Part 7: DRM client

Hunan Provincial Standard of the People's Republic of China

  • DB43/T 2365.2-2022 Rural Cigarette Marketing Network Part 2: Retail Customer Training Guide

Hubei Provincial Standard of the People's Republic of China

Professional Standard - Finance

  • JR/T 0098.3-2012 China Financial Mobile Payment-Test Specifications-Part 3:Client Software

SCC

British Standards Institution (BSI)

Association Francaise de Normalisation

ES-UNE

  • UNE-EN ISO 18295-2:2018 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
  • UNE-EN ISO 18295-1:2018 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
  • UNE 93200:2008 Client service charter. Requirements.

European Committee for Standardization (CEN)

  • EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
  • EN ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres
  • EN 15838:2009 Customer Contact Centres - Requirements for service provision

International Organization for Standardization (ISO)

  • ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres
  • ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres
  • ISO 5158:2023 Mobile financial services — Customer identification guidelines

German Institute for Standardization

  • DIN EN ISO 18295-2:2017-10 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017
  • DIN EN ISO 18295-1:2017-10 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017
  • DIN EN ISO 18295-2:2017 Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
  • DIN EN ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
  • PAS 1055-2006 Requirments for annual statements to with-profit endowment policy holders

Standard Association of Australia (SAA)

US-FCR

GSO

CN-DB 6

  • DB6505/T 177-2023 Specifications for customer satisfaction evaluation of inspection and testing institutions

American National Standards Institute (ANSI)

RU-GOST R

Danish Standards Foundation

Korean Agency for Technology and Standards (KATS)

International Telecommunication Union (ITU)

Aeronautical Radio Inc.

US-MSFC

(U.S.) Joint Electron Device Engineering Council Soild State Technology Association

SE-SIS

  • SIS SS 63 63 49-1989 Telecommunications equipment — Customer Premises Network (CPNs) — Connection of CPNs to the public telecommunication network
  • SIS SS 63 63 50-1989 Telecommunications equipment — Customer Premises Networks (CPNs) — Design of physical Communications lines and sockets in CPNs

American Water Works Association (AWWA)

Society of Automotive Engineers (SAE)

GM Europe

KR-KS

ETSI - European Telecommunications Standards Institute

  • GS MTC 009-2010 Mobile Thin Client (MTC); Architecture (V1.1.1)
  • ETR 001-1990 Integrated Services Network (ISDN); Customer Access Maintenance
  • GS MTC 008-2010 Mobile Thin Client (MTC); Use Cases and Requirements (V1.1.1)

Alliance of Telecommunications Industry Solutions (ATIS)

(U.S.) Telecommunications Industries Association

HU-MSZT

IETF - Internet Engineering Task Force

NEMA - National Electrical Manufacturers Association

ITU-T - International Telecommunication Union/ITU Telcommunication Sector

National Electrical Manufacturers Association(NEMA)

ATIS - Alliance for Telecommunications Industry Solutions

  • 0100028-2010 Network Resiliency Planning for Enterprise Customers (Pre-Pub)

Canadian Standards Association (CSA)

SAE - SAE International

  • SAE AIR768-1963 GUIDE FOR CUSTOMER FLIGHT CREW TRAINING/AIRFRAME
  • SAE J2836-5-2015 Use Cases for Customer Communication for Plug-in Electric Vehicles RATIONALE

International Electrotechnical Commission (IEC)

AENOR

Lithuanian Standards Office